Privacy Policy
At StrideFlexi, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way. By using our site or services, you consent to the practices described in this policy.
If you have any questions or concerns about your privacy, please contact our support team at support@strideflexi.com.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact customer support
- Participate in promotions or surveys
This information may include:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by third‑party providers)
- Order history
We may also automatically collect certain data when you interact with our website, such as:
- IP address
- Browser type
- Device information
- Pages viewed and time spent
- Click activity and referral data
This information helps us optimize our site performance and improve your overall experience.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To process and fulfill your orders
- To communicate updates about your order, shipping, or account
- To respond to your customer service inquiries
- To send marketing communications (if you choose to receive them)
- To personalize your experience on our website
- To improve our products, services, and website performance
You may opt out of promotional messages at any time by following the unsubscribe instructions in the email or by contacting us at support@strideflexi.com.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze trends, and track user behavior. Cookies help remember preferences and improve functionality across your visits.
You can control cookie preferences through your browser settings; however, disabling cookies may affect your ability to use certain features of our site.
4. Sharing Your Information
StrideFlexi does not sell your personal information. We may share your information only in limited circumstances, such as:
- With service providers who help us operate our business (e.g., payment processors, shipping carriers, analytics providers)
- To comply with legal requests or law enforcement
- To protect our rights, safety, or property
- In connection with a business transfer, merger, or acquisition
We require that any third parties we work with protect your information in accordance with applicable privacy laws.
5. Data Security
We implement industry‑standard security measures to protect your personal information from unauthorized access, disclosure, and misuse. While we strive to safeguard your data, no online platform can guarantee absolute security.
6. International Users
If you are visiting from outside the United States, your information may be transferred to, processed in, and stored in the U.S. by StrideFlexi or its service providers. By using our services, you consent to this transfer and processing.
7. Children’s Privacy
StrideFlexi does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us at support@strideflexi.com, and we will promptly delete it.
8. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated “Last Updated” date.
Contact Us
Your privacy matters to us. If you have questions about this Privacy Policy or your personal data, please reach out:
Thank you for trusting StrideFlexi with your personal information.