Shipping Policy
At StrideFlexi, we are committed to providing a smooth and reliable shipping experience from the moment you place your order to the moment it arrives at your door. We understand how important fast and dependable delivery is, and our team works hard to ensure your order is processed quickly and shipped securely.
If you have any questions regarding shipping, please contact us anytime at support@strideflexi.com.
Order Processing
Most orders are processed within 2 business days after payment confirmation. Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information. Please allow additional processing time during peak seasons, promotional events, or holidays.
Shipping Methods & Delivery Times
We offer multiple shipping options to help meet your needs. Estimated delivery times may vary depending on your location and carrier availability.
Standard Shipping
- Estimated delivery: 7–12 business days
Expedited Shipping
- Estimated delivery: 5–9 business days
Overnight Shipping
- Estimated delivery: 4 business day
Please note that delivery estimates do not include order processing time. Shipping times may also vary due to weather conditions, carrier delays, or high shipping volumes.
Shipping Rates
Shipping costs are calculated at checkout based on your selected shipping method and destination. Occasionally, StrideFlexi may offer promotional free shipping events on qualifying orders.
Any applicable shipping fees will be clearly displayed before you complete your purchase.
Order Tracking
As soon as your order ships, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment directly through the carrier’s website.
If your tracking information has not updated within a few days, please allow extra time for the carrier to process the shipment.
For assistance with tracking your order, contact us at support@strideflexi.com.
International Shipping
StrideFlexi proudly ships to many countries worldwide. International shipping rates and delivery times vary depending on the destination.
Please note:
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
- Delivery times for international orders may vary due to customs clearance procedures.
Incorrect or Incomplete Addresses
Please ensure that your shipping address is accurate before placing your order. StrideFlexi is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.
If you notice an address error after placing your order, contact us immediately at support@strideflexi.com and we will do our best to assist before the order ships.
Lost, Delayed, or Damaged Packages
If your package arrives damaged, is significantly delayed, or appears lost in transit, please contact us as soon as possible. Our support team will work with the shipping carrier to help resolve the issue quickly.
Please include your order number and any relevant photos (if applicable) when contacting support.
Questions?
Customer satisfaction is important to us, and we are always happy to help. If you have any questions about shipping, delivery times, or tracking information, please contact our support team at:
Thank you for choosing StrideFlexi — we appreciate your trust and look forward to delivering quality products right to your doorstep.